Payment Accepted

Dr. Chavis accepts cash and all major credit card as forms of payment, including HSA and FSA cards. All payment is due at the time services are rendered. All fees will be discussed during your initial phone consultation as fees may vary depending on the type of service.

Dr. Chavis accepts Lyra Health. Contact your employer’s benefits department to see if you qualify for Lyra through the Employee Assistance Program (EAP). You can also search to see if your employer participates in the Lyra network. Dr. Chavis is considered an out-of-network provider for all other insurance providers. Please read below for more information about using your insurance provider.

Current Rates

Dr. Chavis’ rates vary based on several factors. Please send a message to learn more.

Reduced Rate

Dr. Chavis saves a select number of spots for clients who qualify for reduced rates. Please inquire during your phone consultation if you are interested in this option. Dr. Chavis is a member of Open Path Psychotherapy Collective. Click on their logo to see if you qualify for affordable mental health care.

*Please note all of Dr. Chavis’ sliding scale spots are currently booked.

Cancellation Policy

Missed appointments will be charged your full fee unless cancelled at least 48 hours in advance. Dr. Chavis understands life happens and emergencies and illnesses are impossible to predict and these missed appointments will be assessed on a case-by-case basis.

Insurance Questions

 

You have the option to check with your insurance provider to inquire if they reimburse for out-of-network services. Dr. Chavis can provide a monthly "superbill" that you can submit to your insurance company for reimbursement of your treatment. If you choose this option, payment is still due to Dr. Lauren Chavis at the time services are rendered.

​If you choose to seek reimbursement from your insurance provider, here are some questions you may want to ask:

  • Do I have mental health/behavioral health coverage?

  • What percentage of my bill will be reimbursed for outpatient behavioral health services with an Out-of-Network Provider?

  • What is my out-of-network deductible and has it been met?

  • Is approval required form my primary care physician to meet with a behavioral health provider?

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

  • Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (877) 267-2323.